Privacy Policy

Introduction

TryDrobe is a product offering of Intuico Digital LLC ("Intuico Digital," "we," "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your data when you use TryDrobe, and describes your rights and choices under applicable laws.

Information We Collect

We collect and process the following types of information:

• Account Information: Email address, name, and password when you create an account (or email and name from OAuth providers like Google)
• Age Verification: Date of birth to verify that you are at least 18 years old (required by our Terms of Service)
• Images: Photos you upload for virtual try-on purposes (selfies and garment images)
• Usage Data: Information about how you use our service, including try-on history, page views, feature interactions, and user behavior patterns
• Payment Information: We use Stripe as our payment processor. We do not collect or store your full payment card details. Stripe processes this information directly on our behalf in accordance with PCI-DSS standards. We do collect and store subscription plan information and transaction metadata.
• Technical Data: IP address, browser type, device information, and cookies
• Marketing Data: Information about your interactions with our advertising, including conversion events (registration, subscription purchases) tracked via TikTok Pixel

How We Use Your Information

We use your information to:

• Provide and improve our virtual try-on services
• Process your uploaded images using third-party AI technology
• Manage your account and subscriptions
• Send you service updates and notifications via Supabase authentication
• Analyze usage patterns to enhance user experience using product analytics
• Measure the effectiveness of our advertising and marketing campaigns
• Track conversion events (registrations and purchases) for advertising optimization
• Prevent fraud and ensure platform security
• Comply with legal obligations

Image Storage and Processing

Your uploaded images are securely stored with encryption on Supabase infrastructure and used solely for providing our virtual try-on service.

AI Processing: Uploaded images are processed by Google's Gemini API solely for generating try-on results. In accordance with Google's Gemini API Usage Policies, your images are not used to train their models or for any purpose beyond providing the API service. Google processes your images only to generate the try-on results you request.

Retention: We retain try-on result images based on your subscription plan tier: 30 days for Basic, 90 days for Pro, and 365 days for Premium. Uploaded selfies and garment images are retained as long as your account is active and until you delete them.

Deletion: You may delete your images at any time from your dashboard. When you delete an image, it is permanently removed from our storage. Note that images used in existing try-ons must have those try-ons deleted first before the original image can be removed.

Third-Party Services We Use

We rely on trusted service providers to deliver our services. These providers only process your data as necessary to deliver their services to us and are bound by strict confidentiality and security obligations:

• Hosting & Database: Supabase (database and storage), Vercel (application hosting)
• AI Processing: Google Gemini API (virtual try-on image generation)
• Payment Processing: Stripe (subscription and payment processing)
• Email & Notifications: Supabase (authentication and system notifications)
• Product Analytics: PostHog (usage analytics and product insights to improve our service)
• Marketing & Conversion Tracking: TikTok Pixel and Events API (tracks user registration and subscription events for advertising measurement and optimization. We share hashed email addresses and transaction data with TikTok for conversion tracking purposes)

OAuth Providers: When you sign in with Google, we receive your email address and name from Google in accordance with their OAuth policies. We do not receive or store your Google password.

Data Sharing and Disclosure

We may share your information with:

• Service Providers: The trusted partners listed above, who help us provide our services
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)

We never sell your personal information to third parties.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data (data portability)
• Withdraw consent at any time
• Opt-out of marketing communications

California Residents (CCPA): If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).

European Economic Area Residents (GDPR): If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR), including the rights listed above and the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at info@intuicodigital.com. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Strict access controls and authentication
• Secure cloud infrastructure

Cookies and Tracking

We use cookies and similar technologies to improve your experience and analyze usage:

• Essential Cookies: Required for authentication and service functionality
• Analytics Cookies: PostHog analytics to help us understand how users interact with our service and improve functionality
• Marketing Cookies: TikTok Pixel to measure advertising effectiveness and track conversions (registrations and purchases)
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling essential cookies may affect your ability to use certain features of the Service. For TikTok Pixel opt-out options, visit TikTok's Privacy Policy.

Age Requirements

Our service is only available to individuals who are at least 18 years old. During signup, we require users to provide their date of birth to verify age eligibility. We do not knowingly collect personal information from individuals under 18 years of age. If we discover that a user under 18 has created an account, we will immediately terminate the account and delete all associated data.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: